Australian businesses are rapidly switching to 1300 numbers. These numbers are easy to remember, and dial Australia-wide without using any area-prefix.
1300 numbers come with a plethora of features like call recording, live answering, and you can use them on as many devices as you need without having physical phone lines.
Having a 1300 number will help your business flourish as more and more prospects can recognise your unique identity.
What Are 1300 Numbers?
1300 numbers are 10-digit business numbers your customers and prospects can dial to contact you. They are virtual numbers that anyone can call through a mobile phone or landline at regular call rates – Australia-wide. Most people often refer to a 1300 number as a local call number – one of many reasons why these are perfect for small Australian businesses.
There is no need to add an area prefix when dialling a 1300 number, because 1300 numbers are considered to be local. As a result, it is easy for your customers to contact you.
1300 Numbers are popular among Australian businesses irrespective of their size. These numbers help you expand your geographical reach by giving you a virtual phone number that is easy to remember. Australian 1300 numbers are more than mere phone numbers, and your business can reap immeasurable benefits by enhancing your B2C and B2B communications with a 1300 number.
The cost of the call is shared among the caller and the business – just another reason why small Australian businesses love our cheapest 1300 numbers so much, as they don’t have to bear the entire cost of the call.
1300 Numbers vs 1800 Numbers: What is the Difference?
If you don’t know what 1800 and 1300 numbers are, then you are missing something big! These are not just telephone numbers, but a key to unlock business success by setting your business apart from the competitors as your audience can identify your business through a unique number.
What are 1800 Numbers?
1800 numbers offer similar features to that of 1300 numbers, but the main difference is the cost. The cost of the call is on the business or service provider, and the customer can call for free from any corner of Australia, including mobile and phone lines.
As these numbers are free for the callers, they are termed as Australian Toll-Free Numbers. To dial a 1800 number the customer doesn’t have to use the area code, so these are easy to remember and call, especially through the phone line.
Having an Australian 1800 Number is indispensable for local Australian businesses, especially those that are into selling products with after-sales services. Your customers don’t have to pay for the call when you buy a 1800 number from us, and it can be another reason why they will stick to you for your product/services.
How to Choose
More and more Australian businesses are choosing 1300 and 1800 numbers due to their undeniable benefits. With this being said, choosing the right number for your business is essential to reap the benefits. The significant similarities between both numbers make it even more challenging for the businesses to choose.
Why choose a 1300 number?
A 1300 Number isn’t a toll-free number, and the cost of the call is shared among the caller and the account holder. The call rate depends on the mode of calling, such as the local carrier charges. These numbers are suitable for small businesses that need to connect with the customers but don’t offer after-sales services.
Retail businesses can also get a 1300 number as these are more affordable as you and the caller can share the price of the call, so everything isn’t on you.
An 1800 number or a toll-free number is totally free for the callers. The account holder pays the cost of the call, and the callers can enjoy a free call that makes them stick to your business.
Toll-free numbers are best for businesses that offer after-sales services. These numbers are portable and don’t have any geographical boundaries.
So you have decided which number will be suitable for your business? Let us know so we can offer a customized plan with a range of appealing numbers. Contact us, and we will get back to you shortly.
1300 Numbers Vs Traditional Landline:
Why Switch?
If you are using a traditional landline for your business, then some bewildering questions can grapple you making it hard to decide whether you need a 1300 number or not.
By taking these virtual inbound call numbers, you will get immense benefits that your traditional landline can never offer.
No Geographical Restrictions
The traditional landline has a geographical restriction, but the virtual 1300/1800 numbers don’t. You can take the number to your new office location, and that doesn’t require you to wait for anything.
Routing Facility
Routing facility helps you divert calls to the specific points on the go. Moreover, you can opt for live call answering if your existing staff is busy revolving customer concerns.
It’s Cheaper
Using these numbers can turn out to be cheaper for you and the callers. The cost of the call is shared by you and the caller for 1300 numbers, while the callers don’t have to shell out even a penny for 1800 numbers.
By investing in a 1300 ten-digit number, you are investing in tons of benefits your business will experience. The foremost benefit is that these numbers have no geographical restriction, which means you can handle the calls from anywhere within Australia.
Furthermore, the numbers are easy to remember, and your customers can use the numbers to differentiate your business from the competitors.
The unique phone number can be your brand’s identity. You can choose a number that spells your business as an example 1300 BURGER, so your customers can find out that you sell burgers. Similarly, you can select a number based on the product or services you sell, so it becomes your unique brand identity.
Setting your business apart from the competitors requires thorough planning and improvement in services. But using a 1300 number gives you the competitive edge you require to lead. Your customers and prospects will feel more confident about your business, and that’s what a business needs to succeed.
When it comes to managing inbound calls, nothing can match the ease you get with our 1300 Numbers. You can virtually access the details anytime and anywhere to track how many calls you received on the number, the call duration, and the missed calls.
Using the call recording, auto-attendant, and live recording will reward your business with the flexibility it needs. We offer these professional features with these inbound call numbers, so you get extreme flexibility at affordable rates.
Routing calls is easy with Simple 1300 Numbers. You can choose a voice to email or call diverting for the after-hours, so your customers still get the point of contact whenever they need you. Our live answering services are also routable so you can divert the calls to us.
Business expansion may require you to shift to a new office once your operations outgrow the existing premise, and that’s where you will get the benefit of having a 1300 number. You can take the number to the new location as these are virtual numbers and don’t require physical phone lines.
Keep your number the same, so your customers don’t have to wait to contact you till the new contact line is available to receive calls.
Prosperity Media have used Simple Telecom’s 1300 Number service for several years for our growing online marketing business. We have found the pricing to be great and the customer service to be top notch. Any questions we had were quickly answered via call or email. The reports provided are also great. If you are a small to medium business looking for a 1300 number or managed answering service chat to the team at Simple today.
JAMES NORQUAY
Sydney
When I first looked into getting a 1300 number, it seemed impossible – it looked like I would have to sign up to a plan and pay a huge monthly fee to one of the big Telcos. I was delighted when I found Simple Telcom, and discovered that I could set it all up so easily. Our auto top up account is super-convenient, and the website is easy to use. Technology is a powerful tool for small business, and tools like Simple Telecom help us display a professional brand to the world.
CATHY
Brisbane
To have a 1300 Number Callers can call a 1300 number from any fixed landline in Australia for the cost of a local call. Simple telecom provides quality services & wide rage of call routing built in facilities which helps in handling big call volume very easily.
MUHAMMAD MOHSIN
Sydney
Upgrading from personal phone numbers to a professional 1300 number service has changed the way we do business at Creative Installations. Simple Telecom helped us set up our 1300 number to work just the way we want for maximum customer satisfaction, with on going support and an increase in customer enquires, getting a 1300 number with Simple Telecom comes highly recommended if you want to grow your business.
MARK TOURNI
Sydney
As Australia’s largest seller of Isagenix products, we handle a large number of phone calls from our customers. It was paramount for our business to be able to redirect our three most common customer queries to relevant members of our business. Simple Telecom allows us to do this easily with their keypress menu functionality. We have also made use of the ability to route a call to multiple phone numbers – if one of us can’t get to their phone it is automatically rerouted to someone that can.
GABBY LOIS
Here at Digital Hitmen, we use Simple Telecom for a variety of services including our 1300 customer service number and recording of phone calls. We’re regularly on the road meeting clients, and their recording services allow us to refer back to calls we make during transit. If we ever have an issue with the setup of one of our numbers, the guys are extremely helpful and implement a solution in a very timely manner.
BRAD RUSSELL
Being a business that generates most of our leads online, we rely on a fast, reliable phone service. We’ve been using Simple Telecom for 12 months now and we’ve never had any issues with connection, sound etc. Can’t recommend them highly enough!
RUSTY FRANKS
Sydney
We were recommended this company through a friend that already uses their services. Although we are a fairly new business, we have loved how easy (and cost effective) it was to set up a phone system. We love the features on offer too – if we miss a call we get notified via email.
MARC LOATS
Perth
We rely heavily on phone calls to get customers for various locksmith related jobs. It’s just something that we can’t afford to get wrong. Simple Telecom are a hidden gem! Prices are great, the setup is extremely easy and there’s never any problems with calls dropping out or anything like that. If you’re looking at setting up a phone call system for your business I suggest you look at these guys as they are top notch.
CATHY WILLIAMS
Perth
We have had our 1300 number through Simple Telecom for almost eight years now and it has been the best thing for our business. The set up was effortless on our behalf and we don’t have any issues ongoing issues, I never think about it. Unbelievably the cost is less than a cup of coffee for the whole month.
I thoroughly recommend Simple Telecom to be an asset to any business, in fact if you don’t have one “Why Not”? Advertising is easy, Website and your 1300 number – boom you’re done, keep it simple, people love it!
DAPHNE
Brisbane
I have been using Simple Telecom in my business for several years. I have found their service to be consistently reliable, and extremely affordable. Using a 1300 number makes me look professional in the eyes of my client, and their reporting allows me to better keep track of my inbound calls. I highly recommend Simple Telecom.
JASON BOYD
Our clients from all across Australia are happy to have access to us via a 1300 number. It allows easy contact and none of our calls go unanswered. In our marketing, we are confident in providing the 1300 number across all our mediums as it provides a professional standing to our business. For us, it is not a huge cost for the business. We have been with Simple Telecom since early 2011 and we have only had to contact support once because everything actually is very “simple”. Once you are setup, viewing reports & managing the accounts is all done online and very easy to do!
JOHN HEHIR
Brisbane
By having a 1800 number it allows us to have “one” number that can be diverted as we need it. We are not always in the office and have the number diverted to the person on call. Being a service provider that needs to respond 24/7 the 1800 number suits our needs perfectly.
GARETH DEEG
Perth
1300 numbers provides one single point of contact for our business. It enables current and prospective customers to call our business from a fixed line anywhere in the country, and are charged a local call rate from any landline in Australia. A 1300 Number is a cost effective way of showing callers we’re more than just a local business.
The phone answering service ensures our customers have the best call experience possible, customers calls are answered immediately and the quick delivery of the message ensures the right person in our team responds!
KELVIN DURCAN
1300 Number Features We Offer
Simple 1300 Numbers offers a variety of features with the 1300 numbers so you can enjoy ultimate benefits by taking these numbers with us. There are some standard features you will get by taking 1300 numbers from us.
If you don’t have the time to attend the call, then you can leave it on us. We have expert call attendants that can attend the calls on your behalf, so you can focus on filling the gaps to improve your business.
A professional business greeting message is the best thing the callers can hear whenever they call you. Moreover, it gives you an opportunity to promote your services and products, and that’s a win-win for your business.
You get a call log where you can track how many calls were received on the number. The call alert feature is beneficial when you opt to live answering services, so you don’t miss the data of any calls.
Call recording is beneficial to train your employees and for feedback sessions. Furthermore, by accessing the recordings, you can ensure that your customers are happy by finding out the scope of improvements by listening to any of the recorded calls.
With the voice to email feature, you can create a voicemail for the after-hours when the call answering services are not available. Also, you will receive messages through email, so you remain updated about the calls being missed.
Managing calls has never been so easy, but with Simple 1300 Numbers, you can experience the ease of managing the calls. The call management feature includes options such as call overflow, call forwarding that are extremely useful to avoid congestion when you receive a substantial amount of calls.
The auto-attendant feature ensures that your customers don’t have to wait on the call. The smart feature transfers the call to the right department so the callers can quickly get the solutions they are looking for.
How Can You Get a 1300 or 1800 Number for Your Business?
At Simple 1300 Numbers, the entire process of getting a 1300 number is seamless and easy. The entire process works online, and you can quickly sign up for the services with an active internet connection.
Follow this process to get a 1300 or 1800 number from us:
1
Choose from a basic or premium plan depending on your budget.
2
Choose the type of services you would like to add to your package. We offer multiple services such as call recording, answering services, keypad dialer, click to call, and call tracking.
3
Now fill the service form by selecting the service location, plan type, and other such details the page asks for.
4
After the completion of the payment, our team will process your requests without any delays.
With this easy 4-step process you can sign up for a 1300 or 1800 number at Simple 1300 Numbers.
About Simple 1300 Numbers
At Simple Telecom, we offer a range of 1300 numbers and 1800 numbers at reasonable rates, so you don’t have to splurge to get quality services. We offer a multitude of services, including live answering, call recording, and our services are free from contracts.
Most small and medium-sized businesses across Australia choose us because of our services and customer satisfaction. We use cutting-edge software and tools that are easy to use, and you can manage the calls yourself without any professional assistance.
You will find multiple service providers that offer 1300 and 1800 numbers, but Simple 1300 Numbers offers more than just numbers. We have prompt services and quick service add-ons, so you get a customized package with a unique number that’s fit for your business.
Affordable Plans
The plans offered by us for 1300 and 1800 numbers are affordable, so you don’t have to break the bank to have a unique number for your business. We are one of the cheapest 1300 number providers in Australia.
Versatile Services
You have the option to divert calls and use our live answering services whenever you need. To get ultimate flexibility with affordability, Simple 1300 Numbers should be your choice.
Easy to Contact
We are always available to listen to your queries. Whether you are finding it hard to use the tools or you need some more help, our customer reps are there to help.
Cutting-edge Technology
The tools we use are cutting-edge and highly secure. All the account holders will get a login id and password to access the account anytime and anywhere.
No Downtime
Your callers won’t face any issues due to downtime, and it gives your business more opportunities to grab the leads. When you get more calls, you get more chances to close the sales, and it helps your business flourish.
So you can keep your existing number at the same time experiencing ultimate affordability and ease with Simple 1300 Numbers.
What Do We Offer?
At Simple 1300 Numbers, we don’t just offer numbers; we bestow our clients with fantastic service experience, and that’s why our clients call us the best 1300 number provider in Australia. Whenever you choose us to get these virtual numbers, we make sure that the number suits your business, and it sets you apart from the crowd.
A Range Of Numbers
You have the options to select from a pool of numbers depending on your business of the type of industry you are in.
Flexible Packages
You can use the add-ons with the services and remove them at your convenience. It gives you the ultimate flexibility to manage the services while saving money.
Porting Services Available
If you already have a 1300 or 1800 number, but you are not happy with the service provider, then we’ll help you port the number. You won’t face any disruptions in the calls you receive, and the number will remain the same while the service provider will be Simple 1300 Numbers
So you are missing business opportunities due to not having a 1300/1800 number? Fix the issue with Simple 1300 Numbers and get a number that works in favour of your business by getting your brand the recognition it needs.
