The Australian market
Choosing Among Australian 1300 Providers
Australian providers all draw numbers from one national range. What differs is pricing, inclusions and whether your number stays yours — the four-question check settles it.
- One national range, many providers
- Published rates beat quoted rates
- Portability: the exit check
Australian provider questions
How many 1300 providers are there in Australia?
Several carriage service providers hold allocations under the national numbering plan and offer 1300 numbers — a competitive market, because everyone draws from the same range.
What should I compare between Australian providers?
Four facts: the monthly plan fee, per-second call rates by origin in writing, which features are included rather than charged separately, and whether the number is portable if you leave.
Are overseas virtual number services a substitute?
Not for an Australian business number. 1300 numbers come from the Australian numbering plan through Australian providers — overseas app numbers are not the same product and cannot port into one.
What does your service include in Australia?
Plans from $10 a month with published per-second rates, routing, IVR, voicemail-to-email, recording and reporting included, numbers from the national pool, and portability both ways.
The Australian 1300 market has a structural fact that makes provider comparison unusually fair: every provider draws numbers from the same national range, allocated under the same numbering plan. Nobody has better digits — only better or worse service around them. Here is how the landscape works and how to choose within it.
How the market is structured
Carriage service providers hold allocations of 1300 numbers under the national numbering plan and issue them to businesses on service. The provider runs the virtual exchange and routing, delivers the feature layer, and bills the plan plus call charges. Because the underlying range is common, providers compete on pricing, inclusions and service — which means a disciplined buyer can genuinely find the best deal, not just the loudest marketing.
The four-question comparison
Ask every provider on your shortlist, including us:
- Monthly plan fee — and what the fee includes.
- Per-second call rates by origin — fixed line and mobile, in writing.
- Features — which are included, which are charged per service.
- Portability — can the number leave with you?
Our answers live on the pricing page: plans from $10 a month, published per-second rates, the feature set included, and numbers that port both in and out. If a competitor publishes better answers, they win the comparison — published facts are the whole game.
The Australia-specific traps
- Overseas "virtual number" apps are not substitutes. An Australian 1300 number comes from the national plan via an Australian provider; app-based overseas numbers cannot port into one and do not carry the local-rate behaviour.
- Quoted rates versus published rates. A provider who publishes the rate card lets you compare; one who "gets you a quote" controls the comparison. Prefer published.
- The exit check. Cheap numbers that cannot port are marketing leases. Confirm portability in writing before the number goes on anything permanent.
The structure behind the market is in the 1300 numbering system, the provider role in 1300 number providers, and the product overview at 1300 numbers. When a provider passes the check, search the available 1300 numbers pool and connect.
The four-question check
Compare Australian providers — starting with us
Published rates, included features, portable numbers. See the pricing page.