Toll-free for your customers
1800 Numbers
From just $10 a month. Your customers call free from landline or mobile, while you pay a simple per-minute rate.
- 1800 numbers from $10/month
- Free calls for your customers
- Simple per-minute rates
What you get
1800 number features
Every 1800 number comes with the same powerful routing, reporting and handling features as our 1300 numbers — so your customers call free and you stay in control.
Free for Callers
Customers call you free from any Australian landline or mobile — ideal for after-sale service and support.
National Reach
One number for the whole country, never tied to a single location, so you can scale without changing numbers.
Advanced Call Routing
Route by time, day, location or round-robin across your team and locations.
Call Overflow
Dials through a list of answer points so a busy or unanswered phone never loses a caller.
IVR / Auto Attendant
Greet callers with a professional menu and direct them to the right person or department.
Voice to Email
After-hours voicemail is sent to your inbox as a message or audio file so no enquiry is missed.
Call Recording
Record calls for quality, training and compliance, with easy playback in your online console.
Call Reporting & Analytics
See call patterns, volumes and origins so you can act on the data behind every enquiry.
Flexibility & Portability
Keep your 1800 number even if you relocate or change providers — it moves with your business.
Essential questions about 1800 numbers
How do 1800 numbers work?
1800 numbers offer free calls to your customers, whether they're calling from a landline or a mobile number. As the business owner, you pay a per-minute rate to receive a call, which varies from about 4c to 35c per minute. The standard 1800 number has the same features as other inbound numbers — including routing your 1800 number to the same phone system you already use.
Can I use a 1800 number outside of Australia?
1800 numbers are specific to Australia and can only be dialled from phones within the Australian telecommunications network. If you do need a number that callers outside Australia can reach, we suggest a dedicated +61 number — we can supply one with a full set of routing options.
How do I get a 1800 number for my business?
First, decide what type of number your business needs. We provide two options: a Free number (the easy, simple option — you are unlikely to get a number that spells a word, but the process is quick) or a Phoneword (if you want a 1800 number that makes a word, or a specific pattern or sequence — the buying process is an auction and takes a couple of weeks). Once you've chosen, you need a company to connect and host the 1800 number for you — that's where we step in.
Can I have my 1800 number connected to my mobile?
Yes you can. We provide services to countless Australian business people who do exactly this. Call rates can be more expensive than making outbound calls, so this is best set up as a way to capture your customer details and then call them back.
Who is the best 1800 number supplier?
We are, of course! Simple Telecom has specialised in supplying 1300 and 1800 numbers to Australian business for over a decade. We created the online signup, the online customer-service management console, and provide the best, simplest product offering on the market — great service, simple and easy, great pricing, advanced addons, and online detailed reporting.
Available now
1300 & 1800 numbers available now
Find out what 1300 and 1800 numbers are available — check availability with our search tool and have a few ideas in mind in case your first preference isn't available.
Numbers fall into two categories:
- Free numbers — obtainable with no upfront fees; a monthly fee maintains the service connectivity.
- Phonewords — often the better option, matching your business name or featured brand (if it’s available).
Have a few number ideas in mind, in case your first preference isn’t available.
| Number | Price |
|---|---|
| 18000LOCKSMITH | $40/m |
| 1800STAYCOOL | $150/m |
| 1300HIRETOOLS | $80/m |
| 1800NEWLAWN | $80/m |
| 1300DRAFTING | $300/m |
| 1300WEBHOSTING | $150/m |
| 1300PHOTOGRAPH | $250/m |
| 1300DEBTASSIST | $80/m |
| 1300PIZZERIA | $80/m |
| 1800FORSTAFF / DMSSQUARE | $80/m |
| 1800LEAFGUARD | $350/m |
| 1300NOTEBOOK | $200/m |
| 1300ALIGNMENT | $120/m |
| 1300SELLING | $200/m |
| 1300FACELIFT | $250/m |
| 1300PLEASURE | $350/m |
| 1300BISTRO | $40/m |
| 1300MAKEOVER | $250/m |
| 1300FASTCASH | $650/m |
| 1300TYRECENTRE | $80/m |
What our customers say
Prosperity Media have used Simple Telecom's 1300 Number service for several years for our growing online marketing business. We have found the pricing to be great and the customer service to be top notch. Any questions we had were quickly answered via call or email. The reports provided are also great.
James Norquay — Prosperity Media, Sydney prosperitymedia.com.au
When I first looked into getting a 1300 number, it seemed impossible — I would have had to sign up to a plan and pay a huge monthly fee to one of the big Telcos. I was delighted when I found Simple Telecom, and discovered that I could set it all up so easily. Our auto top up account is super-convenient, and the website is easy to use.
Callers can call a 1300 number from any fixed landline in Australia for the cost of a local call. Simple Telecom provides quality services and a wide range of call routing built-in facilities, which helps handle big call volume very easily.
How to choose: a Free number or a Phoneword
Decide what type of number your business needs:
Free number — the easy, simple option. You are unlikely to get a number that spells a word, but the process is quick and we work with you to get the best number for your business.
Phoneword — the option if you want a 1800 number that makes a word, or a specific pattern or sequence of numbers. The buying process is an auction and takes a couple of weeks.
Once you've chosen, we connect and host the 1800 number for you.
Explore the 1800 range
Dive deeper into how 1800 numbers work, what they cost, and common issues. On the caller's side, start with how to call a 1800 number, what 1800 numbers are in Australia and what the 1800 number meaning actually is. If a call will not connect, we explain why you can't call 1800 numbers and why 1800 numbers aren't working is usually a settings issue rather than a fault.
Cost questions get their own treatment: compare 1800 number pricing with what 1800 numbers cost, and see whether 1800 numbers are free from mobiles as well as landlines. Businesses torn between the two formats can read the 1300 or 1800 numbers comparison, or the ultimate guide to 1300 and 1800 numbers that covers both.
If you are still choosing, how to get a business 1800 number walks through the decision, and our 1800 number for business page explains the fit for different teams. Before you print anything, brush up on 1800 number scams, keep the 1800 numbers list for Australia handy, and use the 1800 number reverse lookup to identify unknown callers. Calling from abroad works too: we have a step-by-step guide for calling an Australian 1800 number from the US, plus pages for 1800 numbers from the US, Canada and Malaysia.
Ready when you are
Get your 1800 number
From just $10 a month, with no lock-in. Give your customers free calls and set up in minutes — we'll help you choose the right number.