Registration, demystified
1300 Number Registration
There is no government registration for a 1300 number — you connect it through a provider, who allocates it under the national numbering plan. Here is what the process involves.
- No separate regulator application
- Connect via a provider, online
- Plans from $10/month
What registration involves
Registering your 1300 number
Choose your number
Search the available pool and pick a free-to-connect 1300 number — or nominate an existing number to port instead of registering a new one.
Create your account
Provide your business details as the account holder — the entity that holds the number and is responsible for the plan.
Select your plan
Entry Prepaid is $10 a month with $5 call credit; cap plans from $39 include call value. Rates are published on the pricing page.
Point it at a phone and test
Give the number an answer point — your mobile or landline — then call it from another phone to confirm before advertising it.
Registration questions
Do I need to register my 1300 number with the government?
No. Numbers are allocated under the national numbering plan through carriage service providers — your connection with a provider is the whole registration. There is no separate application to the regulator.
Who is the registered holder of the number?
Your business — the account holder on the plan. The allocation sits with your provider under the numbering arrangements, and the number is portable to another provider if you leave.
What details do I need to register?
Your business or trading details as account holder, the number you have chosen (or the one you are porting), and an answer point — the landline or mobile that will take the calls.
How long does registration take?
The steps are online: choose, connect, test. We will not promise a specific activation time — the process is configuration rather than construction, and you can test as soon as your account is set up.
"Registering" a 1300 number sounds like a government process, so the useful correction comes first: there is no regulator registration for businesses. 1300 numbers are allocated under the national numbering plan through carriage service providers — your connection with a provider is the entire registration. What you are really doing is opening an account, choosing a number and pointing it at a phone.
What the process involves
- Choose the number. Search the available 1300 numbers pool for a free-to-connect standard number, or arrange a premium phoneword separately — see phonewords. Porting an existing number? Nominate that instead of a new registration.
- Create the account. Your business becomes the account holder — the entity that holds the number, is responsible for the plan, and can port the number later.
- Select the plan. The ladder runs from $10 a month (Prepaid, with $5 call credit) to $99, with cap inclusions at each level — current rates on the pricing page.
- Set the answer point and test. Point the number at your mobile or landline, call it from another phone, and confirm before it goes on anything permanent.
What registration gives you
- Holding the number under your business, portable between providers.
- The routing layer — time-based, overflow, IVR — configurable from day one or later.
- The feature set — voicemail-to-email, recording and reporting, included rather than add-ons.
- A published number that survives every move and change underneath it.
The registration itself is configuration, not construction — no hardware, no line, no technician. The product overview is at 1300 numbers, the system behind the allocation in the 1300 numbering system, and the buy-versus-port decision in how to buy a 1300 number.
Register and route
Register your 1300 number today
Search the pool, create your account, and be answering on the number this week.