Dialling essentials
1800 Number: How to Call
Dial the complete ten digits — 1800 plus six — with no area code, from anywhere in Australia. Free from fixed lines; mobile charges set by your carrier and plan.
- Ten digits, no area code
- Free from Australian fixed lines
- Same dialling nationwide
How to call questions
How do I dial an 1800 number?
Enter the complete ten-digit number exactly as displayed — 1800 plus six digits — and press call. No area code or prefix is needed from anywhere in Australia.
What does the call cost?
Nothing from an Australian fixed line, wherever the business sits. From a mobile, your carrier and plan set the charge — many plans include 1800 calls.
Do phonewords dial differently?
No — the letters map to keypad digits, so 1800 EXAMPLE dials as the corresponding numbers. Smartphones accept letters directly on the dial pad.
What if the number does not connect?
Re-check all ten digits, confirm you are dialling within Australia, then try another phone. If one number consistently fails, the fault is the business's — see the troubleshooting guide.
How do you call an 1800 number? Enter the complete ten digits — 1800 plus six — exactly as displayed, with no area code, and press call. The same sequence works from every state and territory, on any Australian phone. From a fixed line the call is free; from a mobile, your carrier and plan set the charge.
The three dialling facts
- Ten digits, complete. 1800 123 456 dials exactly as written — anything shorter is incomplete, and adding an area code is unnecessary everywhere in Australia.
- Letters are digits. A phoneword such as 1800 FLOWERS dials as the corresponding keypad numbers; smartphone diallers accept the letters directly.
- No prefix, ever. Australian toll-free numbers carry their own routing — no leading zero, no state code, no international prefix from within Australia.
The cost in one line
Free from Australian fixed lines — unconditionally. From mobiles, your carrier and plan decide; the detailed treatment is in are 1800 numbers free on cell phones. The complete caller guide — mobile costs, overseas dialling, what happens when the call connects — is in how to call an 1800 number, and the fault-finding in 1800 numbers not working.
The business version of this page
If you are reading as a business owner: this is the experience your customers get when you hold an 1800 number — ten simple digits, a free call from fixed lines, and your routing behind it. Search the available 1800 numbers pool, pick a plan from $10 a month, and the product overview is at 1800 numbers.
The free-call format
Get an 1800 number for your business
Be on the dialling end your customers expect — search available numbers.