Fleet management, programmatically

Manage 1300 Numbers via API

One 1300 number is console work. A fleet of them — per campaign, per region, per client — is where manual management stops scaling, and where the Simple Telecom API takes over: list, record-read, route, all programmatically.

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  • List, read, route — via REST
  • CDRs within 1–2 minutes
  • Built for fleets

API management questions

What management tasks does the API automate?

Three kinds: inventory (the Services area lists your active numbers), data (the CDR area retrieves call records within a couple of minutes of each call), and control (the Routing Management area changes forwarding and toggles recording).

Is the API only for large fleets?

No — the first useful automation is a single number's nightly call-report pull. The API earns its keep as numbers multiply, but nothing about it requires scale to start.

How do I start managing my numbers via API?

Host the numbers with us, get bearer-token credentials as described on the API page, and begin with a read: pull the Services listing, then the CDR records. Write-side changes — routing — come once the read side is trusted.

Hand-managing a 1300 number is a two-minute console task. Hand-managing thirty of them, per campaign, per region, per client, is a part-time job with mistakes built in. The Simple Telecom API exists above that threshold: it turns listing, call-data retrieval and routing changes into programmatic operations over your own services. This page maps which management tasks automate well and how to start. The fleet itself is a set of virtual numbers, none of them wired to a line, which is what makes programmatic control natural; virtual 1300 numbers explains the delivery model.

The three management jobs the API covers

The API organises into three areas, described on the API page:

  1. Inventory — Services. A programmatic listing of your active numbers. For fleet managers this is the reconciliation baseline: what exists, right now, without opening a console.
  2. Data — CDR. Call detail records per number, appearing within about one to two minutes of each call completing. Per-number reporting, billing reconciliation and campaign attribution all pull from here.
  3. Control — Routing Management. Call forwarding and recording changes, applied programmatically. When a campaign ends, a region re-points or a policy window opens, your systems make the change instead of a human remembering to.

Everything is RESTful JSON with bearer-token authentication, rate limited for production use — PHP, JavaScript, Python, Ruby, Go or anything that speaks HTTP.

The management patterns that pay

  • Automated reporting per number. A scheduled CDR pull lands per-number call data where your team reads it. The highest-value, lowest-risk integration — described in getting started with the API.
  • Reconciliation. Match billed charges against CDR records — per-second billing makes the check exact.
  • Lifecycle routing. Campaign numbers re-pointed at launch and teardown by the campaign calendar itself.
  • Audit trails. A factual per-call history across the whole fleet, retained in your own systems.

The control-side patterns are walked through in API call routing, with the CDR data above feeding the analytics layer.

Starting small and honest

Begin with one number and one read: pull its CDRs nightly. Add numbers as campaigns justify them: standard 1300s from $10 a month, tracking numbers from $5, all searchable on available numbers. The product behind the fleet is on 1300 numbers.

Numbers first

Build the fleet, then automate it

Standard 1300s from $10 a month, tracking numbers from $5 — searchable free in the live pool.