Caller cost, brief
Does Calling 1800 Numbers Cost Money?
From an Australian fixed line: no — the call is free, unconditionally. From a mobile: your carrier and plan decide. The business funds every call either way.
- Fixed lines: free
- Mobiles: plan-dependent
- Business funds the carriage
Does it cost? Follow-ups
What does an 1800 call cost from a landline?
Nothing — the toll-free guarantee for Australian fixed-line callers is unconditional: no connection fee, no distance charge, no time limit.
And from a mobile?
Whatever your carrier and plan set for calls to 1800 numbers. Many plans include them under the standard allowance; your plan's terms settle it.
Then who pays for the call?
The business receiving it — every second bills to its 1800 plan. That is the toll-free design: the free call is the product the business bought.
Is 1300 the same?
No — 1300 callers pay up to the local call rate, with the business covering the rest. The comparison is in our 1300 vs 1800 guide.
Does calling 1800 numbers cost money? For the caller, from an Australian fixed line: no — the call is free without exception, anywhere in the country, for any duration. From a mobile: your carrier and plan decide, and many plans include 1800 calls under the standard allowance. And the complete picture needs one more line: the business receiving the call funds its entire cost on its own plan — that is what makes the caller's side free.
The answer by dialling scenario
| You dial from | What you pay | |---|---| | Australian fixed line | Nothing — unconditionally | | Australian mobile | Set by your carrier and plan | | Overseas | The call generally will not connect |
Dialling never varies: ten digits, no area code — the sequence is in how to call an 1800 number, and the mobile question in detail in are 1800 numbers free on cell phones.
The one-line business side
The free call is the product the business bought: callers ring without weighing cost, and every second of call time bills to the business's 1800 plan — from $10 a month with cap inclusions at each volume. The full model is in 1800 number cost, the trade against 1300 in 1300 vs 1800 numbers, and the product overview at 1800 numbers. If you are the business, the pool to search is the available 1800 numbers.
The free-call format
Get an 1800 number from $10 a month
The call your customers make for free — on a plan with published rates.