Caller cost, brief

Does It Cost to Call 1300 Numbers?

Yes. From an Australian fixed line a 1300 call costs the caller up to the local call rate; from a mobile it depends on your plan. It is never a premium or distance charge.

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  • Caller pays: up to local call rate
  • Mobile: plan-dependent
  • Business pays the rest, by design

Does it cost? Quick answers

How much does a caller pay on a 1300 number?

Up to the local call rate from a fixed line — often inside a plan's included local calls. Mobile callers pay whatever their carrier and plan set for 1300 calls.

Why do callers pay anything on 1300?

1300 is the shared-cost format: the caller's contribution lowers the bill for the business, which pays everything above the local rate on its own plan.

Which format is free for callers?

1800 — callers pay nothing from fixed lines and the business funds every call. The two formats are compared in our 1300 vs 1800 guide.

Do 1300 calls cost more over distance?

No. The local-rate ceiling holds nationwide — a 1300 call to a business on the other side of the country costs the caller the same as one across town.

Yes, it costs something to call 1300 numbers — but the amount is modest and bounded. From an Australian fixed line, the caller pays up to the local call rate, wherever the business sits; from a mobile, the charge is whatever the caller's carrier and plan set for 1300 calls. Nowhere in the format is there a premium rate, a flag fall or a distance charge.

The caller cost, by phone type

| Calling from | What the caller pays | |---|---| | Fixed landline | Up to the local call rate — typically inside a plan''s included local calls | | Mobile | Carrier- and plan-dependent; many plans include 1300 calls | | Overseas | Generally will not connect — 1300 is domestic to Australia |

The shared-cost design behind that table: callers contribute the local-rate slice, which lowers the bill for the business receiving the calls; the business funds the remainder on its monthly plan. High-volume businesses choose 1300 over 1800 precisely because of this split — 1300 vs 1800 numbers works the trade call by call.

If you are dialling right now

Ten digits, no area code, from any Australian phone. The sequence and the cost expectations are in how to call a 1300 number, and the fuller caller-cost picture — including the mobile-plan question — is in are 1300 numbers free to call in Australia.

If you run a business

This bounded caller cost is part of the product: customers nationwide can afford to ring you, while every call contributes something to your own bill. Pick a number from the available 1300 numbers pool, start on a plan from $10 a month, and read the product overview at 1300 numbers.

Local-rate for your callers

Get a 1300 number from $10 a month

One national number, affordable calls for customers, answered on your existing phones.