The direct answer
How Much Does an 1800 Number Cost?
Plans run from $10 to $99 a month. Your callers pay nothing from an Australian fixed line — and because of that, your business funds every call, per second, beyond any inclusions.
- Entry plan: $10/month with $5 credit
- Ladder: $10 to $99/month
- Caller side: free from fixed lines
How much does it cost? Questions
What is the minimum an 1800 number costs?
$10 a month on the Prepaid 1800 plan, which includes $5 call credit. Beyond the credit, calls bill per second at the plan rate.
Do callers pay to ring an 1800 number?
Not from an Australian fixed line — the call is free for them wherever the business sits. From a mobile, the caller's carrier and plan set the charge.
Why do 1800 plans cost the same as 1300 if calls cost more?
The plan ladder is identical — $10 to $99 — because it prices the service and inclusions. The difference is entirely in the call charges: on 1800 the business funds all call time, on 1300 callers contribute the local rate.
How do I keep the bill down?
Match the plan to real traffic so inclusions absorb your calls, route after-hours contact to voicemail-to-email, and watch call reporting — the first month tells you which plan actually fits.
How much does an 1800 number cost? The direct answer: $10 to $99 a month for the plan, nothing for your callers from an Australian fixed line, and per-second charges for your business on every call beyond the plan's inclusions. The toll-free deal in three numbers — here is the detail.
The plan: $10 to $99 a month
| Plan | Monthly fee | Includes | |---|---|---| | Prepaid 1800 | $10 | $5 call credit | | Light 1800 | $15 | $5 call credit | | Cap39 tier | $39 | Included fixed-line and/or mobile minutes | | Cap79 1800 | $79 | 750 fixed-line + 300 mobile minutes | | High Volume 1800 | $99 | $99 call credit |
All prices exclude GST; the current per-minute rates for each plan — charged per second — are on the pricing page. The cap plans flatten the bill at each traffic level: the flat fee absorbs the first slice of call time, and only the overage bills at the rate card.
The callers: free, and that is the point
From any Australian fixed line, dialling your 1800 number costs the caller nothing — no connection charge, no distance charge, no duration charge. That free call is the product: you are buying the removal of every cost hesitation on the caller's side. From mobiles, the caller's own carrier and plan set their charge.
Your call charges: funding every second
Because callers contribute nothing, your business carries the entire call cost beyond any inclusions — per second, with mobile-originated calls at a higher rate than fixed-line ones. Two habits keep that line item sane: choose the cap plan whose inclusions match real traffic, and read the first month's reporting before assuming. The full bill model is in 1800 number cost, and the trade against the cheaper-to-run 1300 format is in 1300 vs 1800 numbers.
That is the whole cost story: pick a number from the available 1800 numbers pool, start at the plan that matches your traffic, and the reporting will tell you when to step up. The product overview is at 1800 numbers.
From $10/month
Get an 1800 number
Search the available pool and put the free-call prefix on your business.