Dialling from Australia
Calling a 1300 Number from Within Australia
From inside Australia, dial the complete ten-digit number — 1300 plus six digits — with no area code. From a fixed line you pay up to the local call rate; the business pays the rest.
- Ten digits, no area code
- Up to the local call rate from fixed lines
- Same dialling nationwide
Calling 1300 from Australia
Do I need an area code to call a 1300 number in Australia?
No. The ten-digit number — 1300 plus six digits — is complete as printed. Adding an area code is the most common dialling mistake.
What does the call cost from within Australia?
From a fixed line, up to the local call rate, wherever the business sits. From a mobile, your carrier and plan set the charge — many plans include 1300 calls.
Is the dialling the same in every state?
Yes. 1300 numbers are national: the same ten digits dial identically from any state or territory, with no prefix.
The number will not connect — what now?
Re-check all ten digits and try another phone. If one number consistently fails while others connect, the fault sits with that business — use its website contact details.
Calling a 1300 number from inside Australia is one step: dial the complete ten-digit number exactly as displayed — 1300 followed by six digits — with no area code, no leading zero and no prefix. The same digits dial the same way from every state and territory, because 1300 numbers are national. From an Australian fixed line the call costs you up to the local call rate, wherever the business sits; the business pays the remaining call cost under the shared-cost model.
Dialling from a landline
Enter the ten digits and press call — 1300 123 456 dials exactly as written. If your landline plan includes local calls, the call typically draws from that inclusion; if it bills per call, the local call rate applies. Distance never changes the amount: a 1300 call to a business across the country costs the same as one across town.
Dialling from a mobile
Dial the same ten digits. What the call costs from a mobile is set by your carrier and plan rather than by the business — many plans include calls to 1300 numbers under the standard allowance, others charge them separately — so check your plan if you are about to spend long on hold. No special format is ever needed from an Australian mobile.
Reading a 1300 number correctly
- Ten digits, always: 1300 plus six. Anything shorter is incomplete; anything longer includes spacing or an error.
- Letters map to digits: a phoneword such as 1300 PLUMBER dials as the corresponding keypad digits.
- No area code, ever: adding one is harmless on most networks but unnecessary everywhere.
If the call will not connect
Re-check the digits, confirm you are dialling within Australia, and try a second phone. If one specific number fails consistently while others connect, the fault sits with that business's setup — use the contact details on its website instead. The full diagnostic is in 1300 number not working, and the complete caller guide — overseas calling, after-hours behaviour and costs in detail — is in how to call a 1300 number.
If you are the business: this is the caller experience a 1300 number buys — ten digits, no area code, local-rate calls nationwide. Search the available 1300 numbers pool or read the product overview at 1300 numbers.
Business side?
Get the 1300 number customers dial locally
One national number at local-call cost to your callers — plans from $10 a month.