Business setup
How to Get a 1800 Number for Your Business
Four steps, all online: search the available pool, choose your digits, attach a plan from $10 a month, and route the number to the phone you already answer.
- Standard numbers from $10/month
- Phonewords from $40/month
- Port an existing number instead
The four steps
Getting your business 1800 number
Search the pool
The available-numbers search lists every 1800 number free to connect — standard patterns and premium phonewords.
Choose your digits
Judge candidates by ear: said once in an ad, remembered at the phone. Connect the winner the same day — searching reserves nothing.
Attach a plan
Entry Prepaid is $10 a month with $5 call credit; cap plans from $39 include call value for busier lines.
Route and test
Point the number at your mobile or landline, add routing rules as you grow, and test from another phone before advertising it.
Business 1800 questions
How does a 1800 number help my business?
It gives customers a free-call line — from fixed lines they pay nothing, and the prefix carries that promise by itself. The call cost lands on your plan, from $10 a month.
What does a business 1800 number cost?
A standard number on the entry plan is $10 a month with $5 call credit; busier lines step up the cap ladder to $99. Call charges beyond inclusions are per second.
Can I use my existing number instead?
Yes — port your existing 1300, 1800 or landline number onto your chosen plan rather than replacing the digits your customers know.
Do I need new phones?
No — the 1800 is virtual. It routes to whatever landline or mobile your business already answers, with no hardware to buy.
Getting a 1800 number for your business is a four-step online process with no hardware and no line rental — the number is virtual, answering on whatever phones the business already runs. Here are the steps and the decisions inside them.
Step 1: search the pool
The available numbers search lists every 1800 number free to connect right now. Standard patterns ride the regular plans; phonewords — digits that spell your brand — are the premium memorability play, from $40 a month, sourced by auction when the spelling is scarce: phonewords covers that path.
Step 2: choose your digits
Run the ear test — each candidate said once, remembered later, dialled correctly. The number that survives is your number. Connect it the same day you find it, because the pool is shared and searching reserves nothing.
Step 3: attach a plan
The ladder runs from $10 to $99 a month: Prepaid with $5 call credit for quiet lines, cap tiers from $39 whose inclusions absorb the first slice of call time. Call charges beyond the inclusions bill per second, at rates published on the pricing page. The cost model is worked through in 1800 number cost.
Step 4: route, test, advertise
Point the number at the mobile or landline you already answer, add routing rules — time-based, overflow, IVR — whenever your call handling needs them, and test from another phone before the number goes on anything permanent.
Already advertising a number?
Port it rather than replace it: existing 1300, 1800 and landline numbers move onto your chosen plan with the digits unchanged. The trade is set out in how to buy a 1300 number, and the product overview at 1800 numbers.
Free for your callers
Get your business 1800 number today
Search the pool, pick a plan, and be answering on the free-call prefix this week.