1300 cost, the short version
What Does a 1300 Number Cost?
A 1300 number costs the business a monthly plan from $10 plus call charges; the caller pays up to the local call rate. That is the whole model.
- Plans from $10/month
- Caller pays local rate, business the rest
- Per-second call charging
1300 cost questions
What is the minimum monthly cost of a 1300 number?
The Prepaid 1300 plan at $10 a month, which includes $5 of call credit. Beyond the credit, calls bill per second at the plan rate.
Do callers pay to dial a 1300 number?
Yes — up to the local call rate from an Australian fixed line. From a mobile, the charge depends on the caller's carrier and plan.
Where do I find the exact call rates?
On the pricing page, which lists current landline and mobile per-minute rates for every plan, along with inclusions and GST notes.
Are there costs besides the plan and call charges?
Standard features — routing, IVR, voicemail-to-email, recording and reporting — are part of the service. Premium phoneword numbers are a separate product tier from $40 a month.
The cost of a 1300 number fits in two lines. The business pays a monthly plan — from $10 a month — plus the call charges its traffic generates beyond any inclusions. The caller pays up to the local call rate from anywhere in Australia, and never a long-distance premium. Here is the short version of both sides.
The monthly plan
| Plan | Monthly fee | Includes | |---|---|---| | Prepaid 1300 | $10 | $5 call credit | | Light 1300 | $15 | $5 call credit | | Cap39 tier | $39 | Included fixed-line and/or mobile minutes | | Cap79 1300 | $79 | 750 fixed-line + 300 mobile minutes | | High Volume 1300 | $99 | $99 call credit |
Cap plans charge the flat monthly fee until the included value runs out; beyond the inclusions, calls continue at the plan's per-minute rate. Charging is calculated per second with rates expressed per minute, prices exclude GST, and rates differ for calls originating from fixed lines versus mobiles. The pricing page holds the current rates for every plan.
The call charges
Two things move the business-side bill: how many minutes the number answers, and where those calls originate — mobile-originated calls cost the business more than fixed-line ones. Short calls cost less than long ones because charging is per second. For a sense of scale: a business whose month fits inside a Cap39 plan's included minutes pays $39, full stop; a business that overruns its inclusions pays the per-minute rate only on the excess.
The caller's side
Callers dial ten digits, pay up to the local call rate from a fixed line, and see no distance charge wherever the business sits. From a mobile, the caller's carrier and plan set the charge — many plans include 1300 calls in the standard allowance. The caller-side detail is in are 1300 numbers free.
What is not part of the bill
Routing, IVR menus, voicemail-to-email, call recording and call reporting are part of the service rather than line items, and there is no hardware to buy — the number answers on phones the business already runs. The one premium product to know about is phonewords: memorable numbers that spell a brand word, from $40 a month.
That is the model. The full walkthrough — bill estimation, plan matching and the 1800 comparison — is in 1300 number cost and pricing, and the product overview is at 1300 numbers. To pick a number now, search the available 1300 numbers pool.
1300 from $10/month
Get your 1300 number
Search the available pool and connect a number today — answered on the phones you already use.