Mobile caller cost
Are 1300 Numbers Free from Mobiles?
The honest answer: it depends on your carrier and plan. Many mobile plans include calls to 1300 numbers under the standard allowance; others charge them — check your plan's terms.
- Mobile charges: set by your carrier
- Local-rate cap: a fixed-line rule
- Business pays the rest, either way
1300 from mobiles
Who decides what a 1300 call costs from a mobile?
Your carrier and plan. The business running the number pays the bulk of the call on its own plan; the caller-side charge from a mobile is the carrier's to set.
Is there a general rule for 1300 calls on mobile plans?
Most plans treat calls to 1300 numbers as standard calls drawn from the included allowance — but plans differ and change, so the reliable source is your own plan's terms.
What is guaranteed, regardless of carrier?
No distance or premium component: a 1300 call never costs more because of where the business is, and the format adds no surcharge of its own.
What is the free-caller format?
1800 — free for callers from fixed lines, with the business funding every call. The trade is compared in our 1300 vs 1800 guide.
Are 1300 numbers free from mobiles? The honest answer: it depends on your mobile plan, and only your carrier's current terms can settle it. Many Australian plans include calls to 1300 numbers under the standard allowance; others charge them separately. What holds true on every carrier: the 1300 format adds no surcharge of its own, and distance never changes what a caller pays.
Who sets the mobile charge
A 1300 call has two payers. The business running the number funds everything above the local call rate on its own plan — that side never varies. The caller's side from a mobile is carrier business: each provider's plans treat calls to 1300 numbers according to their own terms, which is why a blanket "free from mobiles" promise would be guessing. The one-minute check is your plan's Critical Information Summary or a question to your carrier.
What is guaranteed anyway
- No premium. A 1300 call is never a premium-rate call, on any carrier.
- No distance charge. The business's location does not change the caller's cost.
- Dialling never changes. Ten digits, no area code, from any mobile — the sequence is in how to call a 1300 number.
The fuller caller-cost picture — including the fixed-line local-rate cap — is in are 1300 numbers free to call in Australia, and the provider-specific checks in are 1300 numbers free on ALDImobile.
If you run the number
Caller-side affordability on every carrier is what a 1300 number buys: local-rate from fixed lines everywhere, and mobile callers on allowances included or metered by their own providers. Pick a number from the available 1300 numbers pool and put it on a plan from $10 a month — the product overview is at 1300 numbers.
Cheap for callers, every carrier
Get a 1300 number from $10 a month
One national number customers can afford to ring, answered on your existing phones.