Caller costs in Australia

Are 1300 Numbers Free to Call in Australia?

No — but they are never long-distance. From anywhere in Australia a 1300 call costs the caller up to the local call rate, and the business pays the rest of the call.

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  • Local-rate to callers, nationwide
  • Business pays the remaining call cost
  • 1800 is the free-call format

Calling 1300 in Australia: questions

What does a 1300 call cost from an Australian landline?

Up to the local call rate, no matter where in Australia the business sits. If your landline plan includes local calls, a 1300 call is typically drawn from that inclusion.

What does a 1300 call cost from an Australian mobile?

It depends on your carrier and plan. Many plans include calls to 1300 numbers in the standard allowance; others charge them separately, so check your plan if the cost matters.

Which Australian numbers are free to call?

1800 numbers. From an Australian fixed line an 1800 call costs the caller nothing, and the business pays the entire call. That is the toll-free format.

Do 1300 calls cost more across states?

No. A 1300 number is national — calling a Perth business from Sydney costs the caller the same local-rate amount as calling a business next door.

Within Australia, 1300 numbers are not free to call — but they are as close as a paid call gets. From any Australian phone, a 1300 call costs the caller up to the local call rate, whether the business answers in the next suburb or on the other side of the country. The business receiving the call pays the remaining call cost. The format that is genuinely free for callers from a fixed line is 1800.

What a 1300 call costs inside Australia

| Calling from | What the caller pays | |---|---| | Fixed landline | Up to the local call rate — often drawn from a plan''s included local calls | | Mobile | Whatever the carrier and plan set; many plans include 1300 calls in the standard allowance | | Overseas | The call generally will not connect — 1300 numbers are domestic to Australia |

Two things never change for the caller inside Australia: no area code is needed, and distance never adds cost. A 1300 call from Hobart to a Darwin business is priced identically to a local Hobart call, because the shared-cost design caps the caller''s share at the local rate and bills the balance to the business.

Why callers pay at all

The 1300 format is a shared-cost product. The caller''s contribution — capped at the local call rate — is what keeps the business''s bill lower than a toll-free number would cost, since on 1800 the business funds every second of every call. Businesses choose between the two formats on exactly this trade-off: 1800 removes the caller''s cost entirely; 1300 splits it. Both dial the same way, and 1300 vs 1800 numbers sets the trade-off out call by call.

The business side of the same call

For the business, every 1300 call has two cost components: the monthly plan fee — from $10 a month, with cap inclusions covering the first slice of call time — and per-second call charges beyond the inclusions, at rates that differ for fixed-line and mobile origins. The full bill structure is in 1300 number cost and pricing.

Calling a 1300 number from outside Australia

The local-rate arrangement exists only inside the Australian network. From overseas — Malaysia, New Zealand, anywhere — an Australian 1300 number generally will not connect when dialled as printed, because the 1300 range is not published for direct international dialling. Overseas callers should use the business''s website, email or a geographic number reachable with the +61 country code; the detail is in are 1300 numbers free in Malaysia.

The dialling essentials

Dial all ten digits exactly as displayed — 1300 plus six digits — with no area code, from any Australian phone. The complete caller sequence, including what happens when the call connects, is in how to call a 1300 number. If you run a business and want this local-rate front door of your own, pick a number from the available 1300 numbers pool and answer it on the phones you already use — the product detail is at 1300 numbers.

Cheap for callers, all of Australia

Put a local-rate number on your business

One 1300 number answers on the phones you already use — plans from $10 a month.