Short answer
Are 1300 Numbers Free to Call?
No. A 1300 call costs the caller up to the local call rate from an Australian fixed line; from a mobile it depends on your plan. The free-call format is 1800.
- Not free — local rate for callers
- Mobile: depends on your plan
- Never a distance or premium charge
Free to call? Quick answers
What does a 1300 call cost from a landline?
Up to the local call rate, wherever the business sits — often drawn from a plan's included local calls. Nothing distance-related is ever added.
What does it cost from a mobile?
Whatever your carrier and plan set for calls to 1300 numbers. Many plans include them in the standard allowance; check your plan's terms to be sure.
If not 1300, which numbers are free?
1800 numbers — free for callers from fixed lines, with the business funding the entire call. The trade-offs between the formats are in our 1300 vs 1800 comparison.
Does the business pay for 1300 calls too?
Yes — a monthly plan from $10 plus the call charges beyond any inclusions, per second. The caller's contribution lowers that bill but does not remove it.
No — 1300 numbers are not free to call. From an Australian fixed line, a 1300 call costs the caller up to the local call rate; from a mobile, the charge depends on the caller's carrier and plan. What never changes: no distance premium and no surcharge, anywhere in the format. The number that is genuinely free for callers from fixed lines is 1800.
The one-screen version
| Calling from | What you pay | |---|---| | Fixed landline | Up to the local call rate — often inside your plan''s included local calls | | Mobile | Whatever your carrier and plan set; many plans include 1300 calls | | Overseas | Generally will not connect — 1300 is domestic to Australia |
The local-rate ceiling is the whole design. Callers contribute a small, predictable amount on every call, which lowers the bill for the business receiving it — the shared-cost model that makes 1300 cheaper to run than toll-free 1800, where the business funds every second itself.
Where to go from here
- Dialling right now? Ten digits, no area code, from any Australian phone — the steps are in how to call a 1300 number.
- Comparing formats? The caller-cost and business-cost trade is set out in 1300 vs 1800 numbers.
- Want the full cost picture? Are 1300 numbers free covers the myth directly, and 1300 number cost and pricing itemises both sides of the bill.
If you run a business, this mild caller-side cost is part of what you are buying: local-rate calls for customers nationwide on a number you keep forever. Pick one from the available 1300 numbers pool and put it on a plan from $10 a month — the product overview is at 1300 numbers.
Local-rate for your callers
Get a 1300 number from $10 a month
One national number at local-call cost to callers — answered on your existing phones.