Caller cost, brief
Do 1300 Numbers Cost to Call?
Yes — a 1300 call costs the caller up to the local call rate from an Australian fixed line. From a mobile, your carrier and plan set it. Never a premium or distance charge.
- Caller: up to local call rate
- Mobile: carrier and plan decide
- Business pays the remainder
Does it cost? Follow-ups
How much does a caller pay on 1300?
Up to the local call rate from a fixed line — often inside a plan's included local calls. Mobile callers pay whatever their carrier and plan set.
What charges appear on the business side?
The remaining call cost for every call, billed per second to the business's plan, plus the monthly plan fee — the rates differ for fixed-line and mobile origins.
Is there a free-caller format?
1800 — callers pay nothing from fixed lines and the business funds every call. Compared in our 1300 vs 1800 guide.
Does distance change the caller's cost?
No — the local-rate ceiling holds nationwide, so the business's location never changes what a caller pays.
Do 1300 numbers cost to call? Yes — a little, and it is capped. From an Australian fixed line, the caller pays up to the local call rate: the same kind of charge as ringing a local business, with no distance component anywhere in the format. From a mobile, the charge is whatever the caller's carrier and plan set — many plans include 1300 calls in the standard allowance.
The answer by dialling scenario
| You dial from | What you pay | |---|---| | Australian fixed line | Up to the local call rate | | Australian mobile | Set by your carrier and plan | | Overseas | The call generally will not connect |
The business pays the remainder of every call — the shared-cost design — billed per second to its plan, with rates that differ for fixed-line and mobile origins. The fuller caller picture is in are 1300 numbers free to call, the business model in 1300 number cost and pricing, and the format trade in 1300 vs 1800 numbers.
The dialling basics
Ten digits, no area code, from any Australian phone — the sequence is in how to call a 1300 number. If you run the business, the available 1300 numbers pool is where your number comes from, and the product overview is at 1300 numbers.
Local-rate for callers
Get a 1300 number from $10 a month
One national number at local-call cost to your customers.