Do 1300 Numbers Cost Money?

Do 1300 numbers cost money? Yes — on both sides of the call, by design. The caller pays up to the local call rate from an Australian fixed line. The business pays a monthly plan (from $10) plus the call charges beyond its inclusions. That shared split is what keeps 1300 calls cheap for customers and the service sustainable for the businesses that run them.

Where the money goes

| Payer | Pays | Notes | |---|---|---| | Caller (fixed line) | Up to the local call rate | Often inside a plan''s included local calls | | Caller (mobile) | Plan-dependent | Set by their carrier, not by the business | | Business | Monthly plan + call charges | $10–$99/month, per-second rates by origin |

Nothing in the format is premium or distance-based: the caller's share never exceeds a local call, no matter where the business answers. The business-side bill mechanics — cap inclusions, per-second overage, fixed-line versus mobile rates — are itemised in charges for 1300 numbers.

The 13-format footnote

Queries like this one often arrive from people comparing 13 numbers with 1300 numbers. Both are Australian inbound formats, but 13 numbers are six digits and carry a separate annual government levy alongside normal plan and call charges — which is why they suit high-volume national advertisers rather than every business. For most purposes, a 1300 number on the standard ladder is the practical choice; the structure behind all the ranges is in the 1300 numbering system.

The practical summary

• Dialling a 1300 number costs a caller about as much as any local call, and never more.
• Running a 1300 number costs a business from $10 a month, scaled by call volume.
• The free-caller format is 1800 — the trade is set out in 1300 vs 1800 numbers.

If the numbers work for you, pick one from the available 1300 numbers pool and start on the entry plan. The product overview is at 1300 numbers.