Getting started
How to Get a 1300 Number
Two paths, both online: pick a free-to-connect standard number and a plan from $10 a month, or source a smart number that spells your brand. Either way, it answers on your existing phones.
- Standard numbers: connect from $10/month
- Smart numbers: sourced by auction
- No hardware — answers on your phones
The standard path
Getting a 1300 number the quick way
Search the pool
Browse the available 1300 numbers — the ones free to connect right now. Try your ideal digits, then memorable patterns.
Choose your number
Judge candidates by ear: said once, from memory, in a noisy room. Connect the winner the same day — browsing reserves nothing.
Pick a plan
Entry Prepaid is $10 a month with $5 call credit; cap plans from $39 include call value for busier lines. All prices ex-GST, rates published.
Connect and test
Point the number at the mobile or landline you already answer, dial it from another phone to confirm, then advertise it.
Getting a 1300 number
How do I get a 1300 number?
Search the available pool, choose a free-to-connect number, pick a plan from $10 a month, and point the number at your existing phone. Smart numbers — digits that spell a word — follow a separate sourced path.
What is the difference between a standard number and a smart number?
A standard number is free to connect and rides the regular plan ladder from $10 a month. A smart number or phoneword spells your brand and is a premium product — from $40 a month — typically sourced by auction over a couple of weeks.
Can I get a 1300 number for free?
The search is free, but a working 1300 number needs a plan — the $10-a-month entry is the honest floor, with $5 call credit included.
I already have a 1300 number elsewhere. Do I get a new one?
Better to port it: an existing 1300, 1800 or landline number can move onto your new plan, so the digits your customers know never change.
There are two ways to get a 1300 number in Australia, and the right one depends on how much the digits themselves matter to your brand. The standard path is fast and cheap: a free-to-connect number on a plan from $10 a month. The premium path sources a smart number — digits that spell your brand word — and takes longer because scarce spellings are acquired by auction. Both produce the same thing at the end: a national, virtual 1300 number answering on the phones you already use.
Path 1: the standard number (fast)
The five steps above are the whole process. Everything happens online: search the live pool, choose your digits, attach a plan, point the number at your mobile or landline, and test it from another phone. There is no hardware to install and no line to rent — the number is virtual, so "connection" is configuration. If traffic grows, cap plans absorb the first slice of call time at each level, and the reporting tells you when to step up.
Path 2: the smart number (premium)
If the number itself is brand collateral — 1300 PLUMBER, 1300 FLOWERS — the smart number path is worth the wait. Memorable spellings are a premium product from $40 a month, and specific words are typically sourced through an auction-style process that takes a couple of weeks. Start by checking what is already in the available numbers pool; if your word is not there, talk to us about sourcing it and start early. The details are in phonewords.
Either path: what you get
- One national number — ten digits, no area code, dialled the same way from anywhere in Australia.
- Your choice of answer points — mobile, office, overflow list, IVR menu — configurable any time.
- The feature layer — voicemail-to-email, call recording, call reporting — attached to the number.
- Portability — the number moves with you between providers and addresses.
The full plan table is on the pricing page, the cost model in 1300 number cost and pricing, and the product overview at 1300 numbers. If you already advertise a number, the port-vs-buy trade is in how to buy a 1300 number.
Your number is waiting
Get your 1300 number today
Search the pool, pick a plan from $10 a month, and be answering on it this week.