Pointing a 1300 Number at Your Mobile

A 1300 number is not tied to a desk. One of the most common setups — and the natural first one for sole traders and mobile trades — points the 1300 number straight at a mobile: callers dial the published business number, and the phone that rings is the one in your pocket. Your mobile's own number stays private for outgoing calls, and the business number never changes even if the handset or plan beneath it does.

How the setup works

1. Pick your number. Search the available 1300 numbers pool for a standard number, or choose a phoneword if you want digits that spell your trade.
2. Nominate the answer point. Enter your mobile as the destination. From then on, calls to the 1300 number arrive on your mobile as ordinary incoming calls — no app, no forwarding trickery, no extra hardware.
3. Layer routing when you need it. The default is every call, every hour, to your mobile. Time-based routing can divert after-hours calls to voicemail-to-email; overflow routing can try a second number — a colleague's mobile, an office phone — when yours is busy; an IVR menu can sort callers before anything rings.
4. Test, then publish. Dial the number from another phone, confirm it lands on your mobile, and put the 1300 number on the vehicle, the website and the invoices. If you change mobile carriers or handsets later, only the answer point changes — the advertised number does not.

Already advertising a 1300 number from another provider? It can be ported across and pointed at your mobile, so the digits on the ute stay the digits on the ute.

What it costs

The 1300 number sits on a monthly plan from $10 with $5 call credit at entry, and the business-side call charge runs per second to your plan. Two things to know about mobile answer points: calls terminating to mobiles carry a higher per-minute rate than calls terminating to fixed lines, so a mobile-heavy answering pattern costs more per call — the current rates are on the pricing page. Your callers' side is unaffected by where you answer: they pay up to the local call rate from a fixed line.

If your call pattern is heavy on mobile answering, the cap plans with mobile inclusions exist for exactly that profile — 1300 number cost and pricing works through the matching.

When your setup outgrows one mobile

The same number scales without changing digits: add an overflow list for busy periods, time-based rules for after hours, an IVR menu once multiple people answer, and call reporting to see the pattern. The routing modes are covered in how 1300 numbers work, and the product detail sits at 1300 numbers. If your question is specifically about diverting an existing landline-answered number to a mobile, 1300 number divert to mobile covers that configuration.