Plans, published
Call Tracking Plans and Pricing
Three tiers, all with the full reporting suite: $5, $3 and $2 a month per number, with call data charged per minute and numbers available from 40+ regions.
- Tiers from $2/month per number
- Call data charged per minute
- Recording and reporting included
Plan questions
What do the call tracking plans cost?
Three tiers — $5, $3 and $2 a month per tracking number — each including the full reporting suite, with call data charged per minute. All prices exclude GST; current rates are on the pricing page.
How many tracking numbers do I need?
One per campaign or medium you want to compare — three or four covers most small businesses. Cost scales with the measurement you actually need.
Are the call charges per minute or per second?
Charges are calculated on a per-second basis and expressed as per-minute rates, which differ for fixed-line and mobile origins. The rates per tier are published on the pricing page.
Where do the tracking numbers come from?
From the pool of available Australian numbers — 1300, 1800 or regional numbers from more than 40 areas, so campaigns can carry locally recognisable digits.
The call tracking plans are published, not quoted: three tiers per tracking number, each including the full reporting suite, with call data charged per minute. Here is the structure and how to choose within it.
The tiers
| Tier | Monthly fee | Includes | |---|---|---| | Beginner | $5 per number | Full reporting suite | | Serious | $3 per number | Full reporting suite | | Marketer | $2 per number | Full reporting suite |
All tiers include reporting and recording, with call data charged per minute at rates that differ for fixed-line and mobile origins. All prices exclude GST. The current per-minute rates for each tier are on the pricing page.
Choosing a tier
The reporting suite is identical across tiers, so the choice rides on your call data volumes and the per-minute rates attached to each tier — heavier call traffic generally justifies the tiers with better rates. Start where your expected volume points, and let the first period's reporting confirm or correct the choice.
The numbers themselves
Tracking numbers come from the available numbers pool — 1300, 1800 or regional numbers from more than 40 areas, so a Melbourne campaign and a Sydney campaign can each carry locally recognisable digits. One number per campaign; the plans scale per number rather than per seat. The mechanism is in how call tracking software works, and the metrics in call tracking metrics.
When you are ready, pick your tracking numbers and put the first campaign live — the workflow is on the call tracking pillar.
From $2/month per number
Pick a plan and start tracking
One number per campaign — reporting and recording included on every tier.