1300 Numbers
From just $10 per month.
1300 Number Included Free Features
1300 & 1800 Number Features: A Suite of Powerful Tools
A 1300 or 1800 number is more than just a phone number; it’s a complete communication solution packed with powerful features designed to help your business operate more efficiently. Simple Telecom offers a wide range of free and paid features to give your business better control and take it to the next level.
1. Call Recording
Call recording allows you to record inbound and outbound calls. This feature is invaluable for staff training, quality assurance, and for having a record of conversations. The recordings are stored in your online console for up to three months.
2. Live Answering
If you don’t have the time to attend a call, you can use our live answering service. Our expert call attendants can answer calls on your behalf, so you can focus on other aspects of your business without missing important customer inquiries.
3. Call Routing & Management
Our routing facilities help you handle a large volume of calls with ease. You can divert calls to different locations, a specific person, or to a voice-to-email service for after-hours messages. This provides a seamless customer experience and helps avoid missed calls.
4. Auto-Attendant (IVR)
The auto-attendant feature, also known as a keypad dialer, ensures your customers don’t have to wait on the call. The smart feature transfers the call to the right department, allowing callers to quickly get the solutions they are looking for by using their phone keypad to select options.
5. SIP Trunking
SIP Trunking allows you to connect your phone system to the internet to make and receive calls, reducing reliance on traditional phone lines.
By utilizing these professional features, you can enhance your business presence, manage inbound calls easily, and provide a professional experience for all your customers.