1300 Number Costs & Pricing in Australia
Understanding 1300 Number Costs: Transparent Pricing from $10/Month
Key Pricing Insights
- Plans start from just $10 per month with no setup fees
- Caller pays local call rate, business covers remaining cost
- Month-to-month plans with no lock-in contracts
- All essential call management features included
- Transparent pricing with no hidden costs
How Much Does a 1300 Number Cost in Australia?
Getting a 1300 number for your Australian business is surprisingly affordable. At Simple 1300 Numbers, our base plan starts at just $10 per month with absolutely no setup fees or hidden charges. This low entry cost makes professional 1300 numbers accessible to businesses of all sizes, from solo entrepreneurs to large enterprises.
Unlike traditional phone systems that require expensive hardware and installation, a 1300 number is a virtual service that works with your existing phones. You can be up and running within minutes, not days or weeks. The monthly fee includes access to essential call management features like call routing, voicemail, and basic reporting—everything you need to present a professional image to your customers.
There are no long-term contracts or commitments. You can start with a month-to-month plan and scale up as your business grows. If you need to cancel, there are no termination fees. This flexibility ensures you’re never locked into a service that doesn’t meet your needs.
Understanding the 1300 Number Call Cost Structure
One of the most common questions about 1300 numbers is: who pays for the call? The answer is that 1300 numbers operate on a shared cost model. Your customer pays the local call rate from anywhere in Australia, while your business covers the remaining cost of connecting and handling the call.
For callers, this means they’re only charged what they would pay for a local call—whether they’re calling from Sydney, Perth, or anywhere in between. There’s no long-distance premium, making it affordable and convenient for customers to reach you. This removes a significant barrier to customer contact and can increase your inbound enquiries.
For your business, the per-minute charges you pay depend on where the call originates (mobile or landline) and your call volume. Typical rates range from a few cents to around 25 cents per minute. High-volume businesses often benefit from better rates, and you have complete control over your costs through features like business hours routing and call time limits.
This shared cost model makes 1300 numbers a cost-effective middle ground between expensive toll-free 1800 numbers (where business pays everything) and local numbers (where customers may be deterred by long-distance charges).
Breaking Down Your Monthly Costs
Your total monthly cost for a 1300 number includes two components: the fixed monthly service fee and the variable call charges. The $10 monthly fee covers your number rental and access to the platform, including call routing, online portal access, and customer support.
Variable costs depend entirely on your call volume and where your customers are calling from. For example, if you receive 100 calls per month averaging 3 minutes each, and assuming a blended rate of 15 cents per minute, your call costs would be around $45 per month. Combined with the $10 service fee, your total monthly cost would be approximately $55.
The beauty of this model is predictability—you can easily estimate your costs based on historical call volumes, and you’ll never be surprised by unexpected charges. Our online portal provides real-time reporting so you can monitor costs and adjust your strategy as needed.
What’s Included in the Base Price?
Our $10 per month base plan includes everything you need to run a professional business phone service:
- Number Selection: Choose from available 1300 numbers or search for specific digit patterns
- Call Routing: Redirect calls to any Australian mobile or landline number
- Time-Based Routing: Set different routing rules for business hours and after-hours
- Voicemail: Professional voicemail with email notifications
- Call Management Portal: Web-based dashboard to manage all settings
- Basic Reporting: Track call volumes, durations, and missed calls
- Number Portability: Keep your number if you move or change premises
These features alone would typically cost hundreds of dollars with traditional phone systems. With a 1300 number, they’re built into the affordable monthly fee.
Comparing 1300 Number Costs: What to Watch For
When comparing 1300 number providers, it’s essential to look beyond the advertised monthly fee. Some providers attract customers with low headline prices but add numerous hidden charges that inflate your actual costs. Here’s what to watch for:
Setup Fees: Many providers charge $50-$200 to activate your number. We charge $0. Flag Fall Charges: Some providers add a fixed charge to each call on top of per-minute rates. We don’t. Flagged Features: Additional fees for voicemail, call routing, or reporting are common elsewhere. We include these as standard.
Always ask for a complete breakdown of costs, including per-minute rates for mobile and landline calls, any monthly minimums, and charges for additional features. A provider offering transparent pricing will readily provide this information. If they’re evasive about costs, that’s a red flag.
At Simple 1300 Numbers, we believe in complete transparency. What you see is what you get: $10 per month plus competitive per-minute call rates with no hidden extras. We publish our rates clearly, and our support team is always available to help you estimate your monthly costs based on your expected usage.
How to Get Started with Your 1300 Number
Getting your 1300 number is a straightforward process that takes just minutes:
- Search for Your Number: Use our online search tool to find available 1300 numbers. You can search for random numbers, specific patterns, or phonewords that spell out your business name.
- Choose Your Plan: Select the base $10/month plan to get started. You can add premium features later as your needs grow.
- Configure Your Routing: Tell us where you want calls directed—your mobile, office landline, or multiple numbers in sequence.
- Activate and Test: Your number is activated instantly. Make a test call to ensure everything works correctly.
The entire process can be completed online in under 10 minutes. There’s no need to wait for hardware installation, technician visits, or lengthy approval processes. Once you’ve signed up, you can start using your 1300 number immediately and update your marketing materials with your new professional contact number.
If you’re porting an existing 1300 number from another provider, the process takes a bit longer (typically 1-2 business days) but is still remarkably simple. We handle all the coordination with your previous provider—you just need to provide authorization.
Frequently Asked Questions
Frequently Asked Questions About 1300 Number Costs
Is there a setup fee for 1300 numbers?
No, there are no setup fees, activation charges, or installation costs with Simple 1300 Numbers. You pay only the $10 monthly service fee plus per-minute call charges. Your number is activated instantly when you sign up.
How much does it cost callers to ring a 1300 number?
Callers pay the local call rate from anywhere in Australia, whether calling from a mobile or landline. This is typically included in mobile plan allowances or charged at standard local rates. There are no premium charges for calling 1300 numbers.
Are there any hidden costs or extra fees?
No. We believe in transparent pricing. The only costs are the $10 monthly service fee and per-minute call charges based on actual usage. There are no flag fall charges, no minimum call spends, and no fees for standard features like voicemail or call routing.
Can I cancel my 1300 number at any time?
Yes, our plans are month-to-month with no lock-in contracts. You can cancel at any time with no termination fees or penalties. We believe in earning your business every month through great service, not trapping you in lengthy contracts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and direct debit from Australian bank accounts. Payments are processed automatically each month, and you can update your payment details anytime through your online portal.
How do I estimate my monthly costs?
Start with the $10 base fee, then estimate your call volume and average call duration. Multiply your total monthly minutes by our per-minute rate (typically 10-25 cents depending on call origin). Our sales team can help you calculate expected costs based on your business type and volume.
