How to Get a 1300 Number: Step-by-Step Guide
Complete Guide to Getting Your Business 1300 Number
Setup Steps
- Step 1: Browse and select your number online
- Step 2: Provide basic business details
- Step 3: Choose your plan and complete payment
- Step 4: Configure call routing in your portal
- Step 5: Start receiving calls immediately
Step 1: Choosing Your 1300 Number
The first step in getting a 1300 number is selecting which number you want. Our online inventory shows all available numbers, searchable by patterns, keywords, or sequences. You can choose a random available number for immediate use, or take time to find a memorable pattern that suits your business.
Memorable numbers with repeating digits (like 1300 111 222) or sequential patterns (like 1300 123 456) help customers recall your number more easily. If a specific pattern matches your business name or service, that creates even stronger mental connections. Phoneword numbers that spell out words relevant to your business are also available, though these carry a premium monthly fee.
Don’t worry if you can’t find your ideal number immediately—you can always upgrade to a premium number later. For now, focus on getting a functional number activated so you can start receiving calls. Learn more about how to get a 1300 number that works for your business.
Step 2: Providing Your Business Details
Once you’ve selected your number, you’ll complete a simple registration form with your business information. You’ll need your business name (or personal name for sole traders), email address, and the phone number where you want calls directed. This destination number can be any Australian landline, mobile, or VoIP number.
The registration process is straightforward—no lengthy applications, no credit checks, and no approval waiting periods. Most customers complete this step in under 3 minutes. The information you provide is used to set up your account and configure your initial call routing.
You’ll also create login credentials for your management portal. Choose a secure password as this portal will give you full control over your 1300 number settings, call routing, and account management.
Next, choose which monthly plan suits your expected call volume. Most businesses starting out select the $10 Prepaid plan, which includes $5 in call credit and gives you access to all features. This plan lets you test the service and understand your actual call volume before committing to higher tiers.
As your call volume increases, you can upgrade to plans with included minutes that offer better value. The $29 Plus plan includes 100 minutes, the $59 Business plan includes 250 minutes, and the $99 Premium plan includes 500 minutes. All plans have the same features—the difference is the included call allowance and per-minute rates.
Payment is via credit card or direct debit. There are no setup fees, no activation charges, and no lock-in contracts. You’re only committing to the first month, after which you can upgrade, downgrade, or cancel at any time. For transparent pricing details, see our guide on 1300 number costs and pricing.
After payment, your 1300 number activates immediately and you’ll receive login credentials for your management portal. Your first task is confirming your call routing settings. By default, calls route to the destination number you provided during signup, but you can add complexity as needed.
Set up business hours to control when calls are answered versus sent to voicemail. Add multiple destination numbers for failover—if the first number doesn’t answer within a set number of rings, calls automatically try the next number. Configure geographic routing to direct calls to different locations based on where the caller is located.
You can also record custom greetings, enable call recording, set up voicemail-to-email delivery, and configure call whisper announcements. All these features are included in your monthly plan at no extra charge. The portal is designed for non-technical users—each feature includes helpful explanations and examples.
Step 5: Testing and Going Live
With your routing configured, test your 1300 number by calling it from a mobile or landline. The call should connect to your destination number within seconds. If everything works correctly, you’re ready to update your marketing materials with your new number.
Add your 1300 number to your website, email signature, business cards, advertisements, and social media profiles. The more prominently you display it, the more customers will use it to contact you. Many businesses keep their old contact number active for a transition period while customers get used to the new 1300 number.
To understand all the features your new 1300 number includes and how to use them effectively, read our comprehensive guide on how 1300 numbers work.
Common Questions About the Process
Many businesses wonder how long the entire process takes. From selecting your number to receiving your first call typically takes less than 15 minutes. The technical activation is instant—the time involved is simply completing the signup form and configuring your initial settings.
If you’re porting an existing 1300 number from another provider rather than getting a new one, the timeline extends to 1-2 business days. Porting requires authorization from your current provider and coordination between carriers. We handle all the technical work—you just complete a simple authorization form. During the port, your existing service continues uninterrupted until the switch completes.
Some businesses worry about technical complexity, but modern 1300 services are designed for users with no technical background. If you can use email and browse websites, you can manage a 1300 number. Our support team is available if you need help at any stage. For businesses outside major cities, see our guide for getting a 1300 number anywhere in Australia.
Frequently Asked Questions
Frequently Asked Questions About Getting a 1300 Number
How long does it take to get a 1300 number?
New numbers activate instantly—the entire process from selection to receiving calls takes under 15 minutes. Porting existing numbers takes 1-2 business days.
What do I need to get a 1300 number?
You need your business name, email address, an Australian phone number for call routing, and a payment method. No special equipment or technical skills required.
Can I try before committing long-term?
Yes, there are no contracts. Start with the $10/month plan and cancel anytime if it doesn’t suit your needs. Many businesses try the service risk-free before fully committing.
Can I change my number after getting it?
Yes, you can add additional numbers or swap to a different number at any time. Each number requires its own monthly plan. See 1300 number costs for pricing details.
Getting a professional 1300 number for your Australian business is simple and cost-effective with 1300 number country code solutions from Simple1300Numbers. Our flexible virtual phone numbers start from just $10/month, allowing you to establish a national presence and improve customer communications. Plus, with our 1300 number in words options, you can choose a memorable number that’s easy for clients to recall. And with our advanced call tracking metrics plans, you can gain valuable insights to optimize your customer service.
