1300 Numbers
From just $10 per month.
Essential Questions
1300 Numbers are virtual numbers, meaning they only exist in the telecommunications cloud. This means they aren’t physical, like your office phone, your mobile or your home phone. 1300 numbers operate the same as internet domain names, so the service just lives in cyberspace and you point it to your webserver where your website lives.
Ok, so that’s how they technically work, from a practical point of view all you really need to know is where you want the 1300 number to connect to. Most customers just connect their 1300 number to their office phone or mobile phone – which ever is more practical to there business.
1300 numbers are specific to Australia and can only be dialled from phones within the telecommunications network in Australia. If you do need to provide a phone number for callers outside of Australia, we suggest providing a specific +61 number for this task. We can supply you a dedicated number for this that has a full set of routing options just like the 1300 number does. The services is called “Line Hunt” and is available for $10 per month. For more details on Line Hunt you can contact us here. You can connect your 1300 number to almost any international destination. Different pricing applies depending on the destination country, view our Pricing for more information on International costs.
The first step in getting a new 1300 number for your business is to decide what type of number your business needs. We provide you with two options, one is simple and the other has more details to lock in.
- Free Number: This is the easy and simple option. You are unlikely to get number that spells a word, but the process is simple and quick and we will work with you to get the best number for your business.
- Phoneword: This is the option if your after a 1300 number that makes a word or a specific pattern or sequence of numbers. The buying process is an auction and takes a couple of weeks.
Once you have selected what type of number you want, you need a company to connect and host the 1300 number for you, that is where we step in. Allow us to host your number and connection and realise just how easy Simple Numbers can make this process for you and your business.
Yes you can.
We provides services to countless Australian businesses people who do exactly this. The call rates however can be more expensive than making outbound calls, so this is best setup as a way to capture your customer details and then call them back.
We are of course!
Simple Telecom has been specialising in supplying 1300 and 1800 numbers to Australian business over a decade. We have innovated the online signup, online customer service management (Simple Console) and provide the best and simplest product offering on the market.
Here’s a few more reasons why:
- Great service
- Simple and easy
- Great pricing
- Advanced addons
- Online detailed reporting
Available Numbers
1300 and 1800 Numbers
Find out what 1300 and 1800 numbers are available here.
The numbers that are available to you are broken into two categories:
- Free numbers
- Phone words
Free numbers which can be obtained for no upfront fees, they just require a monthly fee to maintain the service connectivity. The better option though is a phone word which matches your business name or feature brand as long as it’s available. 1300 number availability is pretty easy to check, use our Search tool and you will quickly know what your options are.
You may want to even do some ideation to come up with some form of word or series of numbers that does work (just in case your first preference isn’t available).
Phoneword Numbers
| 18000LOCKSMITH | $40/m |
| 1800STAYCOOL | $150/m |
| 1300HIRETOOLS | $80/m |
| 1800NEWLAWN | $80/m |
| 1300DRAFTING | $300/m |
| 1300WEBHOSTING | $150/m |
| 1300PHOTOGRAPH | $250/m |
| 1300DEBTASSIST | $80/m |
| 1300PIZZERIA | $80/m |
| 1800FORSTAFF / DMSSQUARE | $80/m |
| 1800LEAFGUARD | $350/m |
| 1300NOTEBOOK | $200/m |
| 1300ALIGNMENT | $120/m |
| 1300SELLING | $200/m |
| 1300FACELIFT | $250/m |
| 1300PLEASURE | $350/m |
| 1300BISTRO | $40/m |
| 1300MAKEOVER | $250/m |
| 1300FASTCASH | $650/m |
| 1300TYRECENTRE | $80/m |
1300 Number Features
1300 numbers offer a range of advanced features designed to enhance business communication and customer experience. These numbers provide a national presence for your business, allowing customers to contact you from anywhere in Australia at the cost of a local call, regardless of their location. This not only makes it more appealing for customers to reach out but also helps project a professional and established image for your business. Beyond simple connectivity, 1300 numbers come equipped with sophisticated call management functionalities that can be tailored to suit diverse business needs, ensuring calls are handled efficiently and effectively.
Here are some of the most common features available with 1300 numbers:
- National Reach: Unlike standard landline numbers, 1300 numbers are not geographically restricted, offering a single, consistent contact number for customers across Australia.
- Local Call Rate for Callers: Callers are charged at a local call rate from any Australian landline, making it cost-effective for them to connect with your business. (Mobile call rates may vary based on the caller’s provider.)
- Advanced Call Routing: Direct calls to specific departments, individuals, or locations based on criteria such as the time of day, day of the week, caller’s geographic location, or even in a ‘Round Robin’ fashion for sales teams.
- Time Based Routing: Setup your business hours and route calls to Voice To Email when your office is closed.
- Call Overflow: Have your callers flow through a list of potential answer points (great for busy times!).
- Interactive Voice Response (IVR) / Auto Attendant: Automate call handling with customisable menus, allowing callers to select options that direct them to the most appropriate destination or provide pre-recorded information.
- Voice to Email: Ensure no call is missed by routing after-hours or unanswered calls to a voicemail service, with messages conveniently sent as audio files to a designated email address.
- Call Recording: Record inbound calls for quality assurance, staff training, dispute resolution, or compliance purposes.
- Call Reporting and Analytics: Gain valuable insights into call patterns, volumes, and origins, helping you to track marketing campaign effectiveness and understand caller behaviour.
- Call Whisper: Announce the call with a pre-recorded audio messagse to the destination answer point (person receiving the call)
- Flexibility and Portability: Maintain the same 1300 number even if your business relocates or changes service providers, ensuring consistent customer access.
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