Buy 1800 Number: Get Your Toll-Free Number Today
How to Buy an 1800 Toll-Free Number for Your Business
Purchase Process
- Browse available 1800 numbers online instantly
- Plans start from $10/month with no setup fees
- Activate toll-free service immediately
- Customers call 100% free from anywhere in Australia
- No contracts or long-term commitments
Buying Your 1800 Toll-Free Number
Buying an 1800 number for your business provides customers with completely free calling from anywhere in Australia. Unlike 1300 numbers where customers pay local call rates, 1800 numbers are toll-free—your business covers 100% of call costs to remove all barriers to customer contact.
The purchase process is entirely online and takes less than 10 minutes from start to finish. Select your preferred number from available inventory, choose a monthly plan based on your expected call volume, and complete payment. Your 1800 number activates immediately with no waiting period, no technician visits, and no hardware installation required.
For complete details about operating costs, see our guide on 1800 number costs and pricing.
What You Get When You Buy an 1800 Number
When you buy an 1800 number, you receive instant access to a comprehensive business phone system. Your purchase includes the number itself, call routing to any Australian phone number, time-based scheduling, voicemail with email delivery, call recording, detailed call reports, and 24/7 access to the online management portal.
All these features are included in your monthly plan at no additional charge. You’re not buying hardware or paying per-feature—you’re buying access to a complete virtual phone system that operates in the cloud. This makes 1800 numbers far more cost-effective than traditional phone systems that require expensive equipment and maintenance.
To understand all the capabilities included in your purchase, read our complete guide on how 1800 numbers work.
When buying your 1800 number, you’ll choose between standard random numbers (included in all plans) and premium memorable numbers. Random numbers like 1800 487 923 work perfectly well but may be harder for customers to remember from advertising. They’re ideal if you primarily use the number on your website where customers can click to call.
Premium numbers with repeating patterns (1800 111 222) or sequences (1800 123 456) are significantly easier for customers to remember and recall. These are available at the standard monthly rate with no additional fees. Phoneword numbers that spell out relevant words carry a $50/month premium but can dramatically improve marketing effectiveness for radio and TV advertising where customers can’t write down numbers.
Your choice of number doesn’t affect call quality, features, or capabilities—it only impacts memorability. For businesses that advertise heavily or rely on customers recalling the number from memory, premium numbers often justify their selection through increased response rates. For businesses where the number appears primarily in written form (website, email, print ads), standard random numbers work equally well.
Compare the total investment required by reviewing our 1800 number plan options which break down costs for different call volumes.
Purchase vs. Port Decision
When buying an 1800 number, you’ll decide whether to purchase a brand new number or port an existing one from another provider. Most first-time buyers purchase a new number, which offers immediate activation and the widest selection of available numbers to choose from.
If you already have an 1800 number with another provider and want to keep it (to avoid updating marketing materials and maintain brand consistency), you can port it to our service. Porting takes 1-2 business days and requires authorization from your current provider. We coordinate all the technical work—you simply complete an authorization form.
During the porting process, your service continues uninterrupted with your existing provider until the switch completes. You’ll experience zero downtime. Once the port is complete, your 1800 number will work on our platform with all the included features and your chosen pricing plan.
Immediate Activation and Next Steps
The biggest advantage of buying an 1800 number online is immediate activation. The moment your payment processes, your number is live on Australia’s telephone network and ready to receive calls. Test it immediately by calling from any phone—you should connect to your designated destination number within seconds.
After activation, log into your management portal to configure advanced settings. Set up business hours so calls outside your operating times go to voicemail. Add multiple destination numbers for failover routing. Record custom greetings for different times of day. Enable call recording for training and quality purposes. All these features are already included—you’re simply turning on what you need.
Many businesses wonder about the cost difference between buying an 1800 versus 1300 number. While 1800 numbers provide a premium toll-free experience, they typically cost more to operate because your business covers 100% of call costs. See our comparison guide and 1800 number cost breakdown to understand total operating expenses.
Frequently Asked Questions
Frequently Asked Questions About Buying 1800 Numbers
Can I buy an 1800 number instantly?
Yes, new 1800 numbers activate immediately after purchase. Select your number, complete payment, and start receiving toll-free calls within minutes.
What’s the difference between buying 1800 vs 1300 numbers?
1800 numbers are toll-free—customers call for free and your business pays all call costs. 1300 numbers share costs—customers pay local call rates and your business pays connection costs. 1800 numbers typically cost more to operate but provide a premium customer experience.
Do I own the number after buying it?
You have the right to use the number as long as your account is active. The number is fully portable—you can take it with you if you switch providers in the future.
Can I buy multiple 1800 numbers?
Yes, there’s no limit. Many businesses buy multiple numbers for different marketing campaigns or departments to track which advertising generates calls.
